About these terms
These terms apply when you use the Alpha Care Services website. By using this site you agree to them. Separate written care agreements apply once you become a client; those agreements take priority over anything on this page where there is any overlap.
Who we are
Alpha Care Services is the trading name of Alpha Omega Domiciliary Care LTD, Company No. 11000946, a company registered in England and Wales. Our office is at Unit 5, Tarlings Yard, Church Road, Bishop's Cleeve, Cheltenham, Gloucestershire, GL52 8RN. We are regulated by the Care Quality Commission.
Using the website
You may read, print and share pages for personal, non-commercial use. You must not misuse the site, interfere with how it runs, or try to access areas you have no permission for.
Information on this site
We take care to keep information on the website accurate and up to date, but it is provided for general guidance only. It does not replace tailored advice from a qualified professional. Prices, services and areas we cover can change. The free home assessment is the point at which we confirm what we can offer your family.
Enquiries and applications
When you submit an enquiry, callback request or job application through this site, you are asking us to contact you. We will handle your details in line with our Privacy Policy.
Chat assistant
Our chat assistant can answer general questions about services, coverage and how to arrange care. It is designed to give you quick, helpful information, but it is not a substitute for speaking to a real person. For anything urgent or clinical, call the office on 01242 321035.
Links to other sites
We sometimes link to other websites that we think may be useful, such as the Care Quality Commission or the Information Commissioner's Office. We are not responsible for the content of those sites.
Our liability
We do our best to keep the website available, but we do not guarantee it will be free of errors or that it will always be available. To the extent allowed by law, we are not liable for any loss or damage caused by using the website. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud.
Changes to these terms
We may update these terms from time to time. The current version is always shown on this page. The date at the top shows when it was last updated.
Which law applies
These terms are governed by the laws of England and Wales. Any dispute will be dealt with by the courts of England and Wales.
